Terms of Use

Effective Date: May 29, 2026

Last Modified: September 7, 2026

Welcome to runsonUpendo.

These Terms of Use govern your access to and use of https://runsonupendo.com/, related websites, software, hosted services, documentation, content, forms, demonstrations, and other services provided by Upendo Ventures, LLC.

In these Terms, "Upendo Ventures," "runsonUpendo," "we," "us," and "our" refer to Upendo Ventures, LLC. "You" and "your" refer to the individual, business, organization, or other legal entity accessing or using the website or services.

By accessing or using runsonUpendo, you agree to these Terms. If you do not agree, do not access or use the website or services.

1. About runsonUpendo

runsonUpendo is a software product and managed website growth platform owned and operated by Upendo Ventures, LLC.

The platform may include:

  • Website design and development
  • Managed website hosting
  • Content management
  • Commerce functionality
  • Marketing and lead-generation tools
  • Directories
  • Events
  • Membership experiences
  • Networking and community functionality
  • Dashboards and reports
  • Client portals
  • Custom software and applications
  • Mobile applications
  • Integrations and automations
  • Technical support and consulting
  • Security, maintenance, updates, and related services

Specific features, pricing, availability, support levels, hosting arrangements, and deliverables may vary by plan, proposal, order, statement of work, hosting agreement, support agreement, or other written agreement.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into an agreement to use runsonUpendo.

If you are accessing or using runsonUpendo on behalf of a business, organization, or other legal entity, you represent that:

  • You have authority to bind that entity;
  • You accept these Terms on that entity's behalf; and
  • The entity will be responsible for compliance with these Terms.

3. Acceptance of Additional Agreements

Certain services may be governed by additional written agreements, including:

  • Statements of work
  • Hosting agreements
  • Support agreements
  • Service level agreements
  • Licensing agreements
  • Order forms
  • Subscription terms
  • Professional services agreements
  • Acceptable-use requirements
  • Documentation or platform-specific terms

If an additional written agreement conflicts with these Terms, the more specific agreement controls for the applicable service or transaction.

4. Website and Service Access

Subject to these Terms and any applicable agreement, Upendo Ventures may permit you to access and use runsonUpendo for legitimate business or organizational purposes.

Access may be:

  • Limited by plan or agreement;
  • Restricted to authorized users;
  • Subject to usage, storage, security, or technical limits;
  • Modified as the platform develops; or
  • Suspended or terminated as permitted by these Terms or an applicable agreement.

We may perform maintenance, upgrades, security work, migrations, repairs, or other changes that temporarily affect availability.

We do not guarantee that the website or services will always be uninterrupted, error-free, secure, or available at every location or time.

5. Account and Access Credentials

If you receive an account or access credentials, you are responsible for:

  • Keeping credentials confidential;
  • Providing accurate account information;
  • Using reasonable security practices;
  • Restricting access to authorized users;
  • Promptly notifying us of suspected unauthorized access; and
  • Ensuring that all authorized users comply with these Terms.

You are responsible for activity conducted through your account unless the activity resulted solely from our failure to use reasonable security measures.

You may not share, sell, transfer, sublicense, or allow unauthorized access to your account or credentials.

6. Authorized Users

An authorized user is an individual permitted by you to access or use runsonUpendo under your account or agreement.

You are responsible for:

  • Your authorized users' actions;
  • Their compliance with these Terms;
  • Their use of account credentials;
  • The legality and accuracy of information they submit; and
  • Any breach of these Terms caused by their actions or omissions.

7. Acceptable Use

You may not use runsonUpendo to:

  • Violate any law, regulation, court order, or third-party right;
  • Infringe, misappropriate, or violate intellectual property rights;
  • Upload, transmit, store, or distribute malicious code;
  • Introduce viruses, worms, ransomware, spyware, or harmful scripts;
  • Conduct fraud, phishing, impersonation, or deceptive activity;
  • Harass, threaten, abuse, defame, or harm another person;
  • Store or transmit unlawful, obscene, defamatory, threatening, or tortious material;
  • Violate privacy, publicity, confidentiality, or data-protection rights;
  • Attempt to gain unauthorized access to systems, networks, accounts, or data;
  • Interfere with the security, integrity, or performance of the services;
  • Circumvent usage limits, authentication, access controls, or technical restrictions;
  • Probe, scan, or test vulnerabilities without written authorization;
  • Use the services to build or benchmark a competing product;
  • Copy, frame, mirror, reproduce, or substantially replicate the platform;
  • Reverse engineer, decompile, disassemble, or attempt to discover source code;
  • Create derivative works from proprietary software or platform materials;
  • Resell, lease, sublicense, distribute, or commercially exploit the platform without written permission;
  • Use automated tools in a way that creates unreasonable load or disruption; or
  • Assist another person or entity in doing any of the above.

We may investigate suspected violations and take appropriate action, including restricting or suspending access.

8. Customer Content and Data

"Customer Content" means content, data, text, images, video, audio, files, designs, materials, records, and other information submitted, uploaded, stored, or made available by you or your authorized users.

You retain ownership of your Customer Content, subject to the rights necessary for us to provide the services.

You grant Upendo Ventures a limited, non-exclusive, worldwide license to host, copy, transmit, display, process, modify for technical purposes, back up, and otherwise use Customer Content as reasonably necessary to:

  • Provide and support the services;
  • Host and display your website;
  • Perform migrations and backups;
  • Prevent abuse and maintain security;
  • Troubleshoot and improve reliability;
  • Comply with law; and
  • Perform services described in an applicable agreement.

You represent that:

  • You own or have the necessary rights to your Customer Content;
  • Your Customer Content does not violate these Terms or applicable law;
  • You have provided all notices and obtained all permissions required to collect and use personal information in your Customer Content; and
  • Your Customer Content does not contain malicious code or unauthorized sensitive information.

You are responsible for maintaining appropriate backups of your Customer Content unless an applicable written agreement states otherwise.

9. Website Ownership and Intellectual Property

You own your content, domain name, business information, and other materials that you independently provide to us, subject to applicable third-party rights.

Upendo Ventures and its licensors own all rights in:

  • runsonUpendo;
  • The platform and software;
  • Source code and object code;
  • Platform architecture;
  • Interfaces and user experience elements;
  • Documentation;
  • Templates and reusable components;
  • Technical methods and processes;
  • Proprietary tools;
  • Branding, trademarks, logos, and service marks;
  • Improvements and updates; and
  • Other Upendo materials.

Except for the limited access rights expressly granted to you, these Terms do not transfer ownership of Upendo Ventures' software, platform, intellectual property, or proprietary materials.

Unless an applicable written agreement states otherwise, custom features, reusable components, platform improvements, technical methods, and underlying software remain owned by Upendo Ventures.

10. Limited License

Subject to your compliance with these Terms and payment of applicable fees, Upendo Ventures grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the services for your internal business or organizational purposes during the applicable term.

This license does not permit you to:

  • Copy or reproduce the platform;
  • Make the platform available to unauthorized users;
  • Modify or create derivative works from the platform;
  • Access or use the source code;
  • Resell or sublicense the platform;
  • Transfer the license to another organization; or
  • Use the platform outside the scope of your agreement.

11. Custom Work and Professional Services

Custom development, integrations, dashboards, reports, client portals, mobile applications, migrations, strategy, training, consulting, and other professional services may be governed by a separate statement of work.

A statement of work may define:

  • Scope and deliverables;
  • Client responsibilities;
  • Milestones and approvals;
  • Fees and payment terms;
  • Change-management procedures;
  • Ownership and licensing;
  • Acceptance criteria;
  • Support obligations; and
  • Delivery timelines.

Unless expressly stated in writing, estimates and timelines are not guarantees.

12. Pricing, Fees, and Taxes

Pricing is described on the website or in an applicable proposal, order form, statement of work, subscription, hosting agreement, or other written agreement.

Unless otherwise agreed in writing:

  • Fees are based on the services purchased;
  • Fees are exclusive of applicable taxes;
  • You are responsible for taxes associated with your purchase;
  • Fees are nonrefundable except where expressly stated or required by law; and
  • Existing charges and remaining committed-period fees remain payable after cancellation.

runsonUpendo may update pricing for future purchases, renewal periods, or additional services. Pricing changes will not retroactively alter a written agreement unless the agreement permits such changes.

13. Cancellation and Termination

You may request cancellation at any time, subject to the terms of any applicable written agreement.

Cancellation does not automatically eliminate:

  • Charges already incurred;
  • Approved work already performed;
  • Nonrefundable implementation fees;
  • Fees for a committed period;
  • Taxes;
  • Outstanding balances; or
  • Other obligations that survive termination.

Either party may terminate an applicable agreement for a material breach that remains uncured after written notice and any applicable cure period.

Upendo Ventures may suspend or terminate access if:

  • Fees are overdue;
  • You materially breach these Terms;
  • Your use creates a security, legal, or operational risk;
  • You use the services unlawfully;
  • You interfere with the platform or other users;
  • Continued access would violate law; or
  • The applicable agreement expires or is terminated.

14. Data Export After Termination

If your service or hosting arrangement ends, you may request an export of Customer Content that remains stored in the services.

Unless an applicable agreement provides a different period:

  • The request must be made in writing within 30 calendar days after termination or expiration;
  • We may provide Customer Content in a reasonably usable file format;
  • We are not required to export proprietary software, source code, platform architecture, reusable components, or Upendo materials;
  • We are not required to recreate a third-party platform or provide an identical technical environment; and
  • We may delete Customer Content after the applicable export period.

You are responsible for reviewing and securing exported content after delivery.

15. Third-Party Services

runsonUpendo may integrate with or link to third-party services, including analytics, search, security, CRM, communications, meeting, hosting, payment, social, or other platforms.

Third-party services may have their own:

  • Terms of service;
  • Privacy policies;
  • Security practices;
  • Availability limitations;
  • Fees;
  • Usage requirements; and
  • Technical dependencies.

Upendo Ventures is not responsible for third-party services that it does not control.

You are responsible for reviewing and complying with applicable third-party terms.

16. Privacy

Our collection and use of personal information is described in the runsonUpendo Privacy Statement.

The Privacy Statement is incorporated into these Terms by reference.

17. Feedback

If you provide suggestions, ideas, recommendations, feature requests, or other feedback, you grant Upendo Ventures the right to use, reproduce, modify, publish, distribute, and otherwise use that feedback without restriction or compensation.

You are not required to provide feedback, and we are not required to implement it.

18. Confidentiality

Each party may receive confidential information from the other party.

The receiving party will:

  • Use confidential information only for legitimate purposes related to the relationship;
  • Protect it using reasonable care;
  • Limit access to people who need it for authorized purposes; and
  • Not disclose it except as permitted by the relationship, required by law, or authorized in writing.

Confidential information does not include information that:

  • Is publicly available without breach;
  • Was already lawfully known;
  • Is independently developed without use of confidential information; or
  • Is lawfully received from another source without a confidentiality obligation.

19. Publicity

Unless an applicable written agreement states otherwise, you grant Upendo Ventures permission to identify your business or organization as a customer.

We will not publicly disclose confidential project information, nonpublic performance information, or Customer Content without permission.

You may withdraw this permission by contacting us in writing.

20. Disclaimers

To the maximum extent permitted by law, the website, platform, software, content, and services are provided on an "as available" and "as is" basis.

Upendo Ventures does not warrant that:

  • The services will be uninterrupted;
  • The services will be error-free;
  • Every issue will be corrected;
  • The website will be available at all times;
  • The services will meet every business requirement;
  • The services will produce a specific amount of revenue, traffic, leads, rankings, or growth;
  • Search engines will index or rank your website in a particular way;
  • Third-party services will remain available or compatible;
  • The platform will be free from every security vulnerability; or
  • Information on the website will always be complete, current, or error-free.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

21. Limitation of Liability

To the maximum extent permitted by law, Upendo Ventures and its owners, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of:

  • Revenue;
  • Profits;
  • Business opportunities;
  • Goodwill;
  • Data;
  • Use;
  • Business interruption; or
  • Expected savings.

To the maximum extent permitted by law, Upendo Ventures' total aggregate liability arising out of or related to the website, software, services, or these Terms will not exceed the amount you paid to Upendo Ventures for the applicable services during the 12 months before the event giving rise to the claim.

This limitation does not apply where prohibited by law or to liability that cannot legally be limited.

22. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Upendo Ventures and its owners, employees, contractors, affiliates, licensors, and service providers from claims, damages, liabilities, losses, costs, and expenses arising out of or related to:

  • Your Customer Content;
  • Your use of the website or services;
  • Your violation of these Terms;
  • Your violation of law or third-party rights;
  • Your authorized users' actions; or
  • Your negligent, fraudulent, or intentionally wrongful conduct.

Upendo Ventures may assume exclusive control of the defense of a claim subject to indemnification. You agree to provide reasonable cooperation.

23. Force Majeure

Upendo Ventures will not be responsible for delay or failure caused by circumstances beyond reasonable control, including:

  • Natural disasters;
  • Severe weather;
  • Fire;
  • War;
  • Terrorism;
  • Civil unrest;
  • Government action;
  • Labor disputes;
  • Utility failures;
  • Internet or telecommunications failures;
  • Hosting or infrastructure failures;
  • Cyberattacks;
  • Third-party service interruptions; or
  • Other events that could not reasonably be prevented or avoided.

24. Notices

Notices to Upendo Ventures should be sent to:

Upendo Ventures, LLC
548 Market St. #65401
San Francisco, CA 94104
United States

Email: [email protected]
Phone: +1-650-381-9160

Notices may be delivered by email, personal delivery, recognized courier, or certified mail where required by an applicable agreement.

25. Governing Law and Jurisdiction

These Terms are governed by and interpreted under the laws of the State of California, without regard to conflict-of-law principles.

Any legal action or proceeding arising out of or relating to these Terms, the website, software, services, or the relationship between you and Upendo Ventures must be brought exclusively in the state or federal courts located in San Mateo County, California, United States.

You and Upendo Ventures consent to the personal jurisdiction and venue of those courts and waive objections based on inconvenient forum or improper venue to the extent permitted by law.

26. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

27. No Waiver

A failure to enforce any provision of these Terms is not a waiver of the right to enforce that provision later.

28. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent.

Upendo Ventures may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or transfer of substantially all of its business.

29. Independent Contractors

The relationship between you and Upendo Ventures is that of independent contractors.

These Terms do not create an agency, partnership, joint venture, employment, franchise, or fiduciary relationship.

30. Entire Agreement

These Terms, together with the Privacy Statement and any applicable written agreements, constitute the entire agreement regarding the subject matter addressed here and supersede prior discussions or understandings regarding that subject matter.

31. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, technology, business practices, legal requirements, or risk environment.

The updated version will be posted on this page with a revised Last Modified and Effective Date.

These Terms are subject to change without notice, to the extent permitted by applicable law. Your continued use of the website or services after updated Terms are posted constitutes acceptance of the updated Terms.

32. Contact Us

Questions about these Terms may be sent to:

Upendo Ventures, LLC
548 Market St. #65401
San Francisco, CA 94104
United States

Email: [email protected]
Phone: +1-650-381-9160

Effective Date: May 29, 2026
Last Modified: September 7, 2026