Upendo Ventures, LLC, doing business as runsonUpendo and referred to in this Privacy Statement as "Upendo Ventures," "runsonUpendo," "we," "us," or "our," respects your privacy.
This Privacy Statement explains how we collect, use, disclose, retain, and protect information when you visit or interact with:
- https://runsonupendo.com/
- Related runsonUpendo pages, forms, resources, and services
- Communications, demonstrations, consultations, and meetings arranged through runsonUpendo
- Websites, applications, and digital experiences operated by Upendo Ventures that link to this Privacy Statement
By using the website, you acknowledge the practices described below.
1. Who We Are
runsonUpendo is a software product and managed website growth platform owned and operated by Upendo Ventures, LLC.
Upendo Ventures helps businesses and organizations use technology to improve their websites, generate more leads, manage digital experiences, and grow online.
2. Information We Collect
The information we collect depends on how you interact with us.
Information you provide directly
You may provide information when you:
- Submit a contact, demo, consultation, or project inquiry form
- Request information about runsonUpendo
- Communicate with our team by email, phone, or other channels
- Schedule or attend a meeting
- Subscribe to communications or resources
- Participate in a survey, promotion, or other interaction
- Become a customer or authorized user
- Provide information about your business, organization, website, project, or technology needs
This information may include:
- Name and job title
- Business or organization name
- Email address
- Phone number
- Mailing or business address
- Website address
- Project requirements and business information
- Account, support, and communication details
- Meeting preferences and scheduling information
- Any other information you choose to provide
Please do not submit sensitive personal information unless we specifically request it and provide an appropriate method for doing so.
Information collected automatically
When you visit the website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Approximate location derived from technical information
- Referring website or campaign
- Pages viewed and links clicked
- Date, time, and duration of visits
- Website performance and error information
- Interactions with forms, buttons, videos, or other features
- Information used to identify automated or abusive activity
We use this information to operate, secure, analyze, improve, and maintain the website.
Information from third parties
We may receive information from:
- Scheduling, meeting, communication, and CRM platforms
- Business partners or referral sources
- Publicly available business sources
- Analytics and search-performance tools
- Social media or other platforms when you interact with our content
- Service providers that help us operate the website and business
3. How We Use Information
We may use information to:
- Respond to questions, requests, and inquiries
- Schedule and conduct demonstrations, consultations, and meetings
- Provide, maintain, secure, and improve runsonUpendo
- Evaluate business, website, software, or technology needs
- Prepare proposals, scopes, estimates, or agreements
- Provide customer support and technical assistance
- Manage customer and prospect relationships
- Send requested information and service communications
- Send marketing communications where permitted by law
- Understand website usage, search performance, and content effectiveness
- Detect, prevent, investigate, and address fraud, abuse, security incidents, and technical problems
- Comply with legal obligations and enforce our agreements
- Protect the rights, safety, property, and operations of Upendo Ventures, our customers, and others
- Support a merger, acquisition, financing, reorganization, sale, or other business transaction
4. Cookies and Similar Technologies
runsonUpendo may use cookies, pixels, local storage, logs, and similar technologies.
These technologies may support:
- Essential website functionality
- Security and abuse prevention
- Form and session functionality
- Website analytics
- Performance monitoring
- Remembering preferences
- Understanding how visitors find and use the website
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
Google Analytics
We use Google Analytics to understand website traffic, content performance, visitor interactions, and general usage patterns.
Google Analytics may collect information such as:
- Device and browser information
- Approximate geographic information
- Referral sources
- Pages viewed
- Events and interactions
- Technical and performance information
Google may process information under its own privacy terms. For more information, visit Google's Privacy & Terms.
You may be able to opt out of Google Analytics through browser settings, available browser extensions, or controls provided by Google.
Google Search Console
We use Google Search Console to understand how search engines discover and display the website.
Search Console may provide information about:
- Search queries
- Impressions and clicks
- Search result performance
- Indexing status
- Crawl activity
- Technical website issues
- Mobile and page experience performance
Search Console information is generally provided as website and search-performance data rather than as a direct profile of an individual visitor.
Google reCAPTCHA
We may use Google reCAPTCHA to help determine whether activity is generated by a person or an automated system and to protect forms and website features from spam, abuse, and attacks.
reCAPTCHA may collect information about your device, browser, IP address, interactions, and other technical signals. Its use is subject to Google's policies and terms, including the Google Privacy Policy and Google Terms of Service.
5. Service Providers We Use
We use selected third-party providers to help operate our website and business. These providers may process information on our behalf and are expected to use it only for authorized business purposes.
Zoho CRM
We use Zoho CRM to manage business contacts, leads, customer relationships, inquiries, communications, project information, and consent or communication preferences.
Information provided through website forms or other business communications may be stored in Zoho CRM.
For more information, review Zoho's Privacy Policy.
Zoom
We use Zoom to schedule and conduct consultations, demonstrations, training, support sessions, and other meetings.
Depending on how a meeting is configured, Zoom may process:
- Registration information
- Name and email address
- Meeting date, time, and participation details
- Device and connection information
- Chat messages
- Screen-sharing content
- Audio and video
- Transcripts, captions, or recordings
Meetings may be recorded only when recording is enabled. Participants should receive the applicable notice provided by Zoom or the meeting host. Do not share information in a Zoom meeting that you do not want other participants or the meeting host to see, save, or share.
For more information, review Zoom's Privacy Statement.
6. How We Share Information
We may disclose information to:
- Service providers that host, secure, analyze, support, or operate our website and business
- CRM, analytics, search, communications, scheduling, and meeting providers
- Professional advisors such as attorneys, accountants, insurers, and auditors
- Government agencies, courts, regulators, or law enforcement when legally required
- Parties involved in a business transaction, such as a merger, acquisition, financing, restructuring, or sale
- Other parties when necessary to protect rights, safety, property, or the security of our systems
- Other parties with your direction or consent
We do not sell personal information for money.
We do not knowingly use personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Statement and provide any legally required choices or notices.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Statement, including to:
- Provide requested services
- Maintain business and customer relationships
- Complete legitimate business activities
- Resolve disputes
- Enforce agreements
- Maintain security and prevent abuse
- Comply with legal, tax, accounting, and regulatory obligations
Retention periods vary based on the type of information, how it was collected, the nature of the relationship, and applicable legal requirements.
When information is no longer needed, we may delete it, anonymize it, aggregate it, or securely restrict access to it.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
If we become aware of a security incident affecting personal information, we will respond and provide notices as required by applicable law.
9. Your Privacy Rights
Depending on where you live and whether applicable legal requirements apply, you may have rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we maintain about you
- Request information about how we collect, use, or disclose personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to exceptions
- Request portability of certain personal information
- Opt out of certain sales or sharing activities
- Limit certain uses or disclosures of sensitive personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Appeal a denied privacy request
- Exercise privacy rights without unlawful discrimination
California Residents
If you are a California resident and the California Consumer Privacy Act, as amended, applies to our processing, you may have rights under the CCPA, including rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment for exercising your rights.
We do not sell personal information.
To submit a privacy request, contact us using either method below:
We may need to verify your identity before completing a request. Verification information will be used only to verify and process the request.
You may use an authorized agent where permitted by law. We will not discriminate against you for exercising applicable privacy rights.
10. Do Not Track and Global Privacy Controls
Some browsers offer "Do Not Track" signals. Because there is no uniform industry standard for interpreting these signals, runsonUpendo does not currently respond to every browser Do Not Track setting.
Where legally required, we will honor recognized universal opt-out mechanisms and applicable privacy preference signals.
11. Communications Choices
You may stop receiving promotional communications by:
You may still receive non-promotional messages necessary to respond to an inquiry, provide services, manage an account, address security issues, or comply with legal obligations.
12. Children's Privacy
runsonUpendo is intended for businesses, organizations, and adults. The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us at [email protected].
13. Third-Party Websites and Services
The website may contain links to websites, platforms, social networks, videos, applications, or services operated by third parties.
We do not control and are not responsible for the privacy, security, content, or practices of third-party websites or services. Review the applicable privacy statements before providing information to them.
14. International Processing
Upendo Ventures is based in the United States. Our service providers may process information in the United States or other countries where they or their service providers operate.
Privacy laws in those locations may differ from the laws where you live. Where required, we use appropriate safeguards for applicable international data transfers.
15. Business Transactions
If Upendo Ventures participates in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.
We may also disclose information when reasonably necessary to evaluate or complete such a transaction.
16. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised Last Modified and Effective Date.
This Privacy Statement is subject to change without notice, to the extent permitted by applicable law. Where required, we will provide additional notice or obtain consent before applying material changes.
If you have questions about this Privacy Statement or our privacy practices, contact: